Shapers: Arjun Panesar and Charlotte Summers

Show aired on 20th January 2018

Transcript

Arjun Panesar

Arjun is CEO of the award-winning (Lloyds Bank National Business Award for Positive Social Impact 2016) patient forum www.diabetes.co.uk, Europe’s largest diabetes community with members from over 200 countries.

He joined Diabetes.co.uk in 2010 as a Director specialising in CTO and Conversion. Since assuming this role he has grown the market-leading Diabetes.co.uk community to over 3.6 million page impressions with 2.2 million UV per month and over 475,000 members.

Arjun launched digital campaign ‘#Bloodsugarselfies’ in 2014 to highlight World Diabetes Day and in 2015, he launched the online 10-week Low Carb Program offering free diet and lifestyle education to people diagnosed and living with type 2 diabetes.

Follow Arjun on Twitter @arjunpanesar.

Charlotte Summers

Charlotte is COO of the award-winning (Lloyds Bank National Business Award for Positive Social Impact 2016) patient forum www.diabetes.co.uk, Europe’s largest diabetes community with members from over 200 countries.

She helped launch digital campaign ‘#Bloodsugarselfies’ in 2014, to highlight World Diabetes Day, and was instrumental in introducing universal diabetes healthcare app DiabetesPA which was created with the help of 20,000 members of Diabetes.co.uk.

Charlotte has been named as a British disruptor, entrepreneurs who are innovating within their respective industries, by the Sunday Times Maserati 100 List 2017. She is currently a finalist for the First Women of Healthcare from First Women Awards and has been selected by Management Today as one of their “35 Women Under 35”.

Follow Charlotte on Twitter @CharlieSummers_.

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AP: “The first ever question was, ‘Can I eat oranges?’ which sort of gave an impression that people weren’t quite sure what to eat…”

CS: “It’s a really comfortable business, a really family orientated business so there’s plenty of opportunities to come in and bring your own identity and flair.”

CS: “I wanted to look at how we can improve the mental and emotional well-being of people in their day-to-day lives, and the support network that’s created and facilitated by the diabetes.co.uk forum was a really nice place to start.

AP: “Creativity and innovation are two of the hardest things to find; when we manage to come across them we like to hold onto those people. We’ve historically hired a number of apprentices that have gone onto become managerial.”

AP: “A lot of what we are doing is challenging the typical understanding of chronic and progressive disease.”

CS: “If a particular project goes slightly off course it’s not necessarily a problem. We don’t try and get it, crow bar it back in…we kind of go wherever it takes us.”

CS: “… by changing the approach to going back to the idea that it’s a sugar intolerance we can really go some way to actually put type 2 into remission and avoid long-term diabetes related complications.”

AP: “We are able to see the spread of conditions such as the flu through the symptoms people are tracking but what’s more exciting is that, based on the results that we’re getting, it’s helping to influence clinical understanding and academic research.”